Public FAQ'S

Anyone can purchase our official merchandise, including academy members, parents, and supporters. However, if a child under 16 wishes to place an order, we recommend parental supervision to ensure a smooth and secure transaction.

Once your order is placed, you will receive a confirmation email with a tracking link. You can use this link to monitor your shipment’s status. If you do not receive a tracking email, please contact us at [support email].

We accept returns and exchanges within [X] days of purchase, provided the item is unused, in original packaging, and with tags attached. To initiate a return or exchange, please visit our Returns & Exchanges page or contact our support team at abc@gmail.com or +971-xxx-xxx-xxx

Yes, we take data security seriously. We use encryption and secure payment gateways to protect your personal information. We do not share your data with third parties except as necessary for order fulfillment (e.g., shipping providers).

Yes, we take data security seriously. We use encryption and secure payment gateways to protect your personal information. We do not share your data with third parties except as necessary for order fulfillment (e.g., shipping providers).